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The integration was supposed to take eight weeks. Four months later, the team was still fighting sync failures. The problem wasn’t the connector. The problem was that the Magento agency had built the integration like they’d build a NetSuite integration. Real-time order pushes. Immediate inventory updates. The architecture assumed Sage would respond like a modern…
The Head of B2B Ecommerce knew the project was in trouble. Sales was pushing for Salesforce Commerce because it integrated with their CRM. IT wanted Magento because they had PHP developers. The CFO wanted Shopify Plus because he’d read it was cheaper. Each stakeholder had a platform preference based on their own priorities, and none…
The integration was supposed to take eight weeks. Four months later, the team was still fighting sync failures. The problem wasn’t the connector. The problem was that the Magento agency had built the integration like they’d build a NetSuite integration. Real-time order pushes. Immediate inventory updates. The architecture assumed Sage would respond like a modern…
The Head of B2B Ecommerce knew the project was in trouble. Sales was pushing for Salesforce Commerce because it integrated with their CRM. IT wanted Magento because they had PHP developers. The CFO wanted Shopify Plus because he’d read it was cheaper. Each stakeholder had a platform preference based on their own priorities, and none…
The deal looked clean. The platform was Magento 2, upgraded to the latest version. The code review came back acceptable. The infrastructure was on AWS with proper redundancy. The diligence team checked the boxes and moved forward. Eighteen months post-close, the portfolio company was facing a forced replatforming. Not because the code was bad. Because…
You Already Know You’re Overdue Magento 1 reached end-of-life in June 2020. If you’re reading this in 2026, you’ve been running an unsupported platform for nearly six years. You don’t need a lecture about why you should migrate. You need to understand what you’re actually facing when you finally do. You’ve held on this long…
Every Magento ERP integration project starts the same way. Someone asks which connector to use. Celigo or custom? iPaaS or point-to-point? The team debates features, compares pricing, maybe builds a proof of concept. Then the project fails anyway. It fails because connector selection is the wrong first question. The right first question is: who owns…
The CTO had done everything right. His team spent three months evaluating B2B ecommerce platforms. They built comparison matrices, scored features, checked references. They picked a platform that won on paper. Eighteen months later, he was in our office explaining why the project was six figures over budget and six months behind schedule. The platform…
Distributor ecommerce is simpler than everyone makes it sound. You have products. Customers want to buy them. The complexity isn’t in the storefront, the checkout flow, or the user experience. The complexity is in two things: showing accurate inventory across locations and showing the right price to the right customer. Get those two things right,…
Your ERP defines the risk profile of this project. Not your design preferences. Not your feature wishlist. Your ERP. If you’re running NetSuite, SAP, Microsoft Dynamics, or Sage, the agency you hire needs direct experience with that system. Customer-specific pricing lives there. Inventory lives there. Order processing lives there. The ecommerce platform is a presentation…
Governance First, Code Second Most Magento NetSuite integrations fail before anyone writes a line of code. They fail when nobody decides who owns the data. Your ERP thinks it owns customer records. Your ecommerce platform thinks it owns customer records. When both systems accept updates and both believe they’re authoritative, conflicts become inevitable. Someone updates…
This Isn’t About Features Every comparison article lists features. WooCommerce has product variations. Magento has product variations. WooCommerce has customer accounts. Magento has customer accounts. The feature lists are nearly identical. The difference isn’t features. It’s architecture. WooCommerce is WordPress with a shopping cart bolted on. That’s not an insult—WordPress is the most successful CMS…
The CTO had inherited a Magento 2 instance that was three years old and already painful. Every upgrade took months. Security patches broke customizations. The two developers who understood the codebase were burned out, and recruiting replacements meant finding people willing to work on a platform that felt increasingly legacy. He wasn’t looking to replatform.…
The VP of Operations had approved the ecommerce project. The platform was selected. The agency had built B2B sites before. Six months later, the project was stalled on a single feature: the product configurator. The manufacturer sold industrial pumps. Customers didn’t buy SKUs. They specified flow rates, pressure requirements, materials, and certifications. The combination determined…
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